For many painting contractors, scheduling is one of the most challenging issues they have during busy seasons. I recommend constantly communicating with the customer throughout the scheduling process. I would not recommend scheduling a painting job without a signed contract and a deposit. As soon as you receive a signed contract and a deposit you should immediately contact the customer. This involves an email, this involves a phone call and it also involves a job planning packet that should be snail mailed to that customer. This is a way to show that you’ve received their information and you have them in your scheduling system. You are reaching back out to them to get more information so that you can tentatively set up a pre-job meeting. It is very important to immediately communicate with your client.
